We have found that most customer questions can be answered from the list below
How long until my order ships:
Please determine which gear you've ordered from the options below
Pre Order: A SuperSuit that is labeled 'Pre Order' is Custom Built to Order and ships when assembly is complete
Just like the hero who emerges triumphant through trial and tribulation, your suit will stand as testament to your strength and endurance.
This will take around 10-12 weeks of hard work by man and machine to forge your individual suit.
Every SUPERX SuperSuit Pre Order is built for its hero. Customized for you. To check the current building status or estimated shipping date, please use the link below
Non Pre Order Items: Non pre order items ship within 24-48 hours (excluding weekends) via UPS or USPS. As soon as your order ships you will receive a tracking number via email or text
Sizing Exchange, Wrong item sent or missing item:
As long as tags are attached and product is unwashed, you are eligible for a refund or size exchange. Here's a link to our full terms and conditions for Size Exchanges and Returns Click Here
Will You Restock An Item?
Just like in Movies & Comics, a hero's suit will always be updated with a new design and new tech; so will ours. We will never launch the same exact product twice but will do new versions of the same design in the future. Our products are always improving with the latest fabric technology and utility features.