We take extreme care to provide the highest quality craftsmanship and fabrics on the market and we stand behind the performance of every one of our products.
Therefore, we guarantee that if you experience a manufacturing defect on any item, you can return it for a free replacement within 12 months of purchase.
This guarantee does not cover damage caused by normal wear and tear or improper care. Normal wear and tear is the inevitable signs of age that products show with years of use, such as small abrasions, loose stitching or minor color fade. Manufacturing defects often include any missing zippers, missing drawstrings, color stain or irregular fit.
To report a manufacturing defect and receive a free immediate replacement, please send an email including your order number and a photo of the defect to firstname.lastname@example.org